Citizen Charter PortalDire Dawa Administration Transport and Logistics Authority
The Citizen Charter is a document that outlines the services provided by the Dire Dawa Administration Transport and Logistics Authority, the standards of these services, and the rights and responsibilities of citizens.
Our Mission
To efficiently manage traffic and transportation systems in Dire Dawa, ensuring safety, accessibility, and sustainable mobility for all citizens.
Our Goals
Ensuring citizens right to access information, providing quality services to citizens, clearly indicating accountability, informing citizens of what kind of service they should receive at what time and at what level of quality, facilitating the situation where citizens feel a sense of ownership in the provision of government services and provide feedback and input, enabling citizens to be an important participant in the struggle to establish good governance.
Our Vision
To create a world-class traffic management system that supports Dire Dawa's development as a modern, efficient, and livable city.
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